Problems we resolve

Printers offline Wi-Fi that keeps dropping Slow computers Email and Outlook Virus and scam cleanup Crypto wallets and transfers Windows and Mac problems Phones and tablets New computer setup Password and login lockouts Microsoft 365 Home and office networks LAN and file sharing Network architecture VPN and remote access Backup and lost files Software that won't open Zoom and Teams Smart TVs and devices Small-business IT IT consulting

Device or Computer Trouble? Get help from real people not AI simulations.

Tell us what's wrong and in the chat list, or call a real technician.

Tap the clip to open the chat list and try it yourself

Secure checkout You stay in control No install for most fixes Call or text 888-711-9954

Call or text 888-711-9954 and get almost immediate support from a real technician. Text us

We help with all IT and device issues.

Computers, phones, tablets, Wi‑Fi, printers, email, and the rest of the devices you rely on. If we don't know how to resolve it, we refund you in full. That is our guarantee.

What keeps us honest

  • Your request stays private. It is not posted on a public board.
  • All technicians pass federal background checks, and they are bonded.
  • All employees have 10+ years of experience.
  • All employee remote help sessions are fully recorded, 100%.

Book your help

Three steps. You see the exact price before you pay.

1Choose how you want help

Most fixes take 30–60 minutes. You pay only for the time you pick. If it takes longer, we ask first.

2When do you need help?
3Your details

Phone is optional, but opt in if you want links by text. Remote sharing links and live workshop classroom links are sent by text and email. Without a phone number and text opt-in, you will only get them by email.

By checking the text box, you agree to receive text messages from Honesty Software at the number provided, such as remote sharing links, workshop classroom links, and replies about your request. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our SMS terms and Privacy Policy.

A photo of the problem (optional, helps us fix it faster)

Drop pictures here, or tap to choose A photo of the error screen is perfect. Up to 8 pictures.

On a computer, press Windows + Shift + S (Mac: Command + Shift + 4), then Paste a screenshot.

Please leave out passwords and bank numbers.

Questions

You pick the time, from 15 minutes to 4 hours, and see the exact price before you pay. Paid once. No subscription. Most fixes take 30–60 minutes.

Pick a plan for ongoing remote help, billed monthly. No contract. To cancel, call or email us.

Type it into Discount code in your order and press Apply.

Usually not. Open the link we send in Google Chrome and choose what to share. You can stop anytime.

Yes. A technician guides you through sending crypto between wallets, exchanges, and networks, or swapping one coin for another, while you press Send yourself. We never hold your funds or ask for your recovery phrase. Start with the free planner and address checker on Crypto transfer and swap help.

You start sharing only when you choose, and you stop it anytime. All technicians pass federal background checks. Their desktops are screen recorded, and they are bonded, to prevent exploitation or hacking. Don’t show banking or passwords. See our IT support terms.

Yes. Current Windows and Mac, plus Windows 7, XP, and 2000.

Normal business hours, 8:00 AM to 5:00 PM EST. In your timezone that is 8:00 AM to 5:00 PM EST. As soon as possible means a technician joins during those hours.

An AI gathers the problem, and a person is scheduled when we understand it. AI agents can request that human help and pay in crypto. Read the agentic services.

Booking means you accept our IT support terms, terms, and privacy policy.