Remote IT
IT chat credits
Buy time with a technician. Credits are used only while someone is in your chat — not while you wait.
1,000 credits = $10
50 credits per minute
About 20 minutes per $10
Your balance
Sign in to buy and use credits
Your balance stays on this account after checkout.
Choose a package
How credits work
1. Buy a package
100 credits per dollar. $10 is 1,000 credits (~20 min); $20 is 2,000 (~40 min). Custom starts at $5.
2. Start a live chat
Open Remote IT and start chat. You are not billed while you wait alone.
3. Pay only while connected
50 credits per minute after a technician joins, for as long as they stay.
Need screen share or full remote control? Book the paid 30-minute IT session instead of chat credits.